Frequently asked questions
Everything about photos, materials, production, shipping and returns.
Photo requirements
Which photos can I use?
Use the original photos from your phone or camera — the larger the file, the sharper the print. Screenshots and photos saved from social media are usually too small for large formats.
How many photos can I add to one collage?
Anything from 2 to more than 100 photos. Our layouts adapt automatically to the number of photos you upload.
How do I know my photos will print sharply?
We check the print quality of every photo for the size you choose and warn you before you order if a photo is too small, so there are no surprises.
Are my original photos changed?
Never. Cropping, zooming and rotating are stored separately, and we print from your untouched originals.
Materials
Which materials can I choose from?
Poster, canvas, aluminium dibond and acrylic glass — each in twelve standard sizes from 40×60 to 120×180 cm, or in a custom size.
Does the preview match the final print?
Yes. What you see is what we print: the design you approve is exactly the design that goes to production.
Production times
How long does production take?
Every collage is made to order and produced within 3–5 working days, before shipping.
Shipping
What are the shipping costs?
Netherlands and Belgium: free from €60, otherwise €6.99. Rest of Europe: €12.99.
Which countries do you ship to?
We ship to the Netherlands, Belgium and the rest of Europe.
Returns
Can I return my collage?
Because every collage is custom made with your own photos, we can't accept returns.
What if my order arrives damaged?
Send us photos of the damage and we'll send you a new one free of charge or give you a full refund — your choice.